Machine learning is all the rage nowadays, and few vendors are providing as many solutions powered by this new technology as is Microsoft. In its latest release, Office 365 includes “intelligent” functionality for analyzing your employee’s time and coaching them on how to use it more efficiently.

Investing in technology requires a lot of forethought and research. Successful business owners know that it isn’t just seeing an ad on your sidebar and signing up for untested services or solutions, it’s about making an educated decision. What better time is there to sit down, review the current state of technology, and decide where to place your bets for 2017? When you’re ready for that, take a look at our insider projections on where web services will be heading for the coming year.

Artificial intelligence (AI, or “machine learning”) has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 eighty five percent of all customer interactions with a business will occur via machine learning programs.

Everyone has heard of machine learning, but not everyone knows exactly what it is. Although it’s extremely complicated, it can be summed up thusly: breaking human habits and actions into specific, analyzable data to create better software-based suggestions.

What tech fads has your SMB recently written off as silly and not worth your time? 3D printing, internet of things…Pokémon GO? Juvenile as they may seem at first, these trends helped to make a lot of businesses a lot of money. Navigating the quickly rising and falling auspices of the tech world may seem like a lost cause, but with the right know-how, you can make, connect, and catch profits by exploiting the tech trends of the day.

The decision to migrate from an on-site SharePoint system to a cloud-based Office 365 solution isn’t one that most small or medium-sized businesses take lightly. In fact, though the popularity of Office 365 and other cloud-hosted platforms continues to soar, plenty of companies still have legacy SharePoint systems in place for at least part of their operations.